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QSOL.COM INC. One (1) Year Limited Warranty
QSOL's warranty obligations
are limited to the terms set forth below: QSOL.COM, Inc. ("QSOL")
warrants this hardware product against defects in materials and workmanship for
a period of One (1) YEAR from the date of original retail purchase. If a
defect exists, at its option QSOL will (1) repair the product at no charge,
using new or refurbished replacement parts, (2) exchange the product with a
product that is new or which has been manufactured from new or serviceable used
parts and is at least functionally equivalent to the original product, or (3)
refund the purchase price of the product. A replacement product/part assumes
the remaining warranty of the original product or ninety (90) days from the date
of replacement or repair, whichever provides longer coverage for you. When a
product or part is exchanged, any replacement item becomes your property and
the replaced item becomes QSOL's property. When a refund is given, your product
becomes QSOL's property. OBTAINING WARRANTY
SERVICE
If you purchased the product in the U.S., please call QSOL at 800-933-7510 or email support@qsol.com explaining the problem and request an RMA number. Upon receiving an RMA number, deliver the product, at your expense, to QSOL located in the U.S. Please make sure the RMA number is labeled on the box. If the product cannot be repaired or replaced at QSOL, it may have parts that are required to be sent directly to the manufacturer for repair or replacement. Some products may be eligible for Express Mail/Courier Service within the United States and Canada. Express Mail/Courier Service involves mailing the product directly to QSOL. To determine if the product is eligible for this service, call QSOL directly at (800) 933.7510. If the product qualifies for this service, the telephone representative will provide further information and instructions. More information for delivery and phone numbers can be found at our web site at http://www.QSOL.com. When you contact QSOL, you will be asked to furnish your name, address, telephone number, and proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate QSOL serial number(s). EXCLUSIONS AND
LIMITATIONS
This Limited Warranty
applies only to hardware products manufactured by or for QSOL that can be
identified by the "QSOL" trade name, serial number, or logo affixed to
them. The Limited Warranty does not apply to any non-QSOL hardware products or
any software, even if packaged or sold with QSOL hardware. Non-QSOL
manufacturers, suppliers, or publishers may provide their own warranties.
Software distributed by QSOL (including, but not limited to system software) is
not covered under this Limited Warranty. Refer to the Software License
Agreement included in the software product guide accompanying the server. QSOL is not liable for any damage to or loss
of any programs, data, or other information stored on any media, or any
non-QSOL product or part not covered by this warranty. Recovery and
reinstallation of system and application software and user data are not covered
under this Limited Warranty. This warranty does not apply: (a) to damage caused
by accident, abuse, misuse, misapplication, or non-QSOL products; (b) to damage
caused by service (including upgrades and expansions) performed by anyone who
is not a QSOL Authorized Service Provider; (c) to a product or a part that has
been modified without the written permission of QSOL; or (d) if any QSOL serial
number has been removed or defaced QSOL IS NOT RESPONSIBLE FOR WARRANTY REPAIRS OR REPLACEMENT IF THE PRODUCT OR PRODUCTS HAVE NOT BEEN PAID FOR IN FULL. IF THERE ARE OTHER INVOICES THAT HAVE NOT BEEN PAID IN FULL, NO WARRANTY WILL BE AVAILABLE FOR THE PRODUCT OR PRODUCTS UNTIL ACCOUNT IS PAID IN FULL. QSOL IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE
TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING,
REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH QSOL
PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE
PRODUCT. QSOL SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR
ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR
LOSS OF PROGRAMS OR DATA. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages or exclusions or
limitations on the duration of implied warranties or conditions, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary by state or
province. |